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A fully-featured support-ticket plugin designed for both players and staff alike

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TicketManager - Advanced Ticket Plugin

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TicketManager is a fully-featured support-ticket plugin designed for both players and staff alike. Designed with an emphasis on flexibility and efficiency, TicketManager strives to be scalable from small towny servers to demanding high-traffic networks, all while remaining as efficient and fast as possible.

Requirements

Official Addons

TicketManager has an API that developers can use to add new functionality to the Standalone Edition. Below are official addons made using it:

Features

Example of viewing a ticket

  • Customizability: Extensive permissions and format control
  • Performant: Asyncronous and optimized code allows high throughput without bogging down your main thread and impacting your TPS
  • Multiple Languages: Either choose one of the currently supported languages or make your own localization! GitHub lists all translators whose localizations wouldn't exist without them
  • Extensive Search Command: Find exactly what you're looking for using the numerous search patterns
  • Beautiful Formatting: Acquire maximum information at a glance while still remaining aesthetically pleasing
  • Full History: See who made what changes and when
  • Silent Commands: Execute ticket changes without posting the immediate modification notification to either ticket creators OR staff! (Still leaves a history on the ticket)
  • In-Depth Tab Completion: Tab-completion leverages Command API and Brigadier to provide insightful error checking and feedback messages
  • Proxy Support: See notifications and teleport across all servers in a network using Waterfall or Velocity. Note: this requires installing the Proxy Bridge Edition (PBE) on your proxy and enabling proxy mode on the SE.

Example or listing open tickets

Information

CategoryAdmin Tools
Published onSeptember 3, 2023
LicenseAGPL
Downloads95
Stars4
Watchers4

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