ccTickets

ccTickets

A lightweight, modern, and configurable ticket management plugin for Paper servers.

ccTickets provides a simple way for players to request help and for staff members to manage support tickets directly in Minecraft.

With a clean chat-based interface, clickable actions, multilingual support, and SQLite/MySQL storage, ccTickets makes server support easy without unnecessary inventory GUIs.

Features

• Modern Chat Interface – Clean, minimalistic messages with clickable actions and hover information.
• Ticket Management – Create, view, assign, reply to, close, and delete tickets.
• Staff Notifications – Notify online staff members when a new ticket is created.
• Ticket Teleportation – Teleport to the location where a ticket was created.
• SQLite & MySQL – Choose your preferred database system.
• Multilingual Support – English and German language files included.
• Customizable Messages – Configure messages, colors, and symbols.
• Permission-Based Access – Separate permissions for players, staff, and administrators.
• Ticket Limits – Configure the maximum number of open tickets per player.
• Configuration Reload – Reload configuration and language files without restarting the server.
• Persistent Storage – Tickets and replies are stored across server restarts.

Commands

Player Commands

Staff Commands

Note: Taking a ticket does not automatically teleport the staff member. Teleportation is handled separately.

Administrator Commands

Note: Database connections cannot be reloaded through commands. Database configuration changes require a server restart.

Permissions

Player Permissions

Staff Permissions

Administrator Permissions

Permissions can be managed using a permission plugin such as LuckPerms.

Configuration

ccTickets includes a customizable config.yml.

Available settings include:

• Language selection (en or de)
• Chat prefix
• SQLite or MySQL database
• Maximum open tickets per player
• Staff notifications

Language Files

Customize messages using:

• plugins/ccTickets/lang/en.yml
• plugins/ccTickets/lang/de.yml

The plugin includes MiniMessage support for modern text formatting.

Database Support

SQLite – Default database, no additional database server required.

MySQL – Optional database backend for servers using an external database.

Database connections are initialized when the plugin starts.

Installation

1. Download the latest ccTickets .jar file.
2. Place it inside your server's plugins folder.
3. Start or restart your Paper server.
4. Configure plugins/ccTickets/config.yml if needed.
5. Assign staff and administrator permissions.
6. Start managing tickets!

Dependencies

No additional plugins are required.

A compatible Paper server is required. SQLite is available as the default storage option; MySQL requires access to a MySQL database server.

Why ccTickets?

ccTickets focuses on simplicity, performance, and usability.

Players can quickly request help, while staff members can manage tickets using an intuitive chat interface with clickable actions.